Need to get in touch with our amazing customer service professionals? Look no further!
Frequently Asked Questions:
- Where can I get order status?
Up to the minute order status is available on your order management page.
- Whats your part replacement policy, or how do I get parts?
Order new parts online here or check out our warranty for more info.
- When will I get my shipment?
Most shipments leave our warehouse within 1-2 business days of placing your order. You will also need to consider the transit time for the shipping method you chose. For a full run-down of shipping info, read the shipping section of the Customer Service help pages.
Need More Help?
Email us at info@owirobot.com or contact us by Snail Mail or Phone: